Privacy Policy

1. Privacy and Confidentiality (HIPAA)

This section outlines how we use and protect your health information in compliance with HIPAA regulations.

How We Use Your Health Information

• Treatment: Sharing information with other healthcare providers involved in your care, consulting with specialists, and coordinating services.
• Payment: Processing billing and payment collection activities.
• Healthcare Operations: Quality improvement, staff training, licensing, accreditation, auditing, and business planning.

Required Disclosures

We may be required to disclose your information by law (court orders, subpoenas), for public health reporting (communicable diseases), or to prevent serious threats to health or safety.

2. Your Privacy Rights

• Access: You may request to see and copy your health information.
• Amendment: You may request corrections to your health information.
• Restriction: You may request limits on how we use or share your information.
• Confidential Communication: You may request communication through alternative means.

3. Technology and Data Use

By using our telemedicine services, you consent to the following:

• Encrypted Communication: All communications are encrypted and HIPAA-compliant.
• Technical Data: We may collect technical data from telemedicine sessions for quality assurance and platform improvement.
• Recordings: Sessions may be recorded for quality assurance only with your advance notice.

4. Financial Data Collection

I acknowledge that R. Bansal Medical PLLC (Halt Clinic) may collect and securely store payment information, including credit card data, to facilitate billing and payment processing, in full compliance with applicable security standards and laws.

5. Consent to Communication

We may communicate with you via secure telemedicine platform video calls, secure patient portal messaging, phone calls, text messages, and email for clinical and non-clinical administrative matters, including appointment scheduling, reminders, and billing.

Halt Clinic Appointment Reminders (SMS & Voice Program)

By providing your mobile phone number when booking an appointment, you consent to receive appointment-related text messages and/or automated phone calls from Halt Clinic, including confirmation requests, reminders, and follow-up regarding your visit. These messages are transactional/informational only — your phone number will not be used for marketing without your separate consent.

• Message frequency varies by appointment (typically 1–4 messages).
• Message and data rates may apply.
• Reply STOP at any time to opt out of text messages, or reply HELP for assistance.
• You may also opt out of calls or texts at any time by contacting us at +1 646 337 8991.

Example message: “Hi [Name], this is Halt Clinic. Confirming your appointment is a $349 self-pay visit, not billed to insurance. Reply CONFIRM to keep your spot or CANCEL if you can't make it.”